Use this agent! Just do it! In this era of internet click and hope, we make a giant leap of faith that we will be dealing with a reputable company. Mandy Mathis and Down Under Journeys is one travel agent that brings old fashioned personal service with her digital age efficiency. She is a trusted and responsive agent.
We were planning a family vacation to visit relatives in New Zealand recently. After becoming completely frustrated with using online search engines, I took a gamble and clicked on “DownUnder Journeys” through the official New Zealand website. Am I glad I did! Mandy very quickly proved her expertise and located flights and times for less than the cheapest online search engine. When our travel plans became an emergency trip due to the unexpected death of my mother in NZ, Mandy took over the entire burden of changing tickets, locating and booking flights – something I was in no emotional state to deal with. And she kept everything within our original budget!
To further demonstrate Mandy’s professional concern, she remained in contact via email to be sure my travel went smoothly.